With experience in a variety of industries, we can help you build out processes and best practices for your Customer Success team.

The key to building any CSM function in an organization is hiring the right people for the role. We have experience building CSM teams in our own companies, so we know how to scout for preferred CS traits.

We will build out specific training plans catered to your company/product offering. Its crucial that your CSMs be both product and client experts, we’ll teach them what to look for.